Shipping Policy

Effective Date: 01 January 2025

At LinkLooot.com, we strive to provide efficient and reliable shipping services for all orders. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our website, including the use of third-party shipping carriers for fulfillment.

By purchasing products from LinkLooot.com, you agree to the terms outlined in this Shipping Policy.

1. Shipping Process

We work with trusted third-party carriers to ensure timely and safe delivery of your orders. Once your order is placed, the following process takes place:

• Order Confirmation: After you place an order on LinkLoot.com, you will receive an order confirmation email containing the details of your purchase.
• Delivered and Handling: Orders are delivered within 4 business days (Monday to Friday, excluding public holidays). Once processed, we will send you a shipment notification with tracking information.
• Third-Party Carriers: We use third-party carriers such as Blue Dart, DTDC, FedEx, DHL, Delhivery etc. to handle shipping and delivery. The exact carrier will be selected based on your location and the nature of your order.

2. Shipping Charges

• Domestic Shipping (Within India): The shipping cost for orders within India will be calculated at checkout based on your shipping address, order weight, and delivery method selected.
• International Shipping: For international orders, shipping charges will be calculated at checkout based on the destination country, order weight, and any applicable taxes or duties. You are responsible for any customs duties, import taxes, or other charges imposed by your country.

3. Delivery Time

Delivery times vary depending on the shipping destination and the shipping method selected:

• Domestic Orders (Within India): Orders typically take 2 to 4 business days to be delivered, depending on the destination and the carrier.
• International Orders: International shipping can take between 7 to 15 business days, depending on the destination country and the third-party carrier.

Please note that these are estimated delivery times and may vary due to factors such as weather conditions, customs clearance, or unforeseen delays caused by the third-party carrier.

4. Tracking Your Order

Once your order is shipped, you will receive an email containing a tracking number and a link to track your order. You can use this tracking number on the carrier’s website to monitor the status of your shipment. Please allow up to 24 hours for the tracking information to be updated.

5. Shipping Restrictions

• P.O. Boxes: We may not be able to deliver to P.O. Boxes or APO/FPO addresses, depending on the third-party carrier used. Please ensure that you provide a complete and accurate shipping address to avoid delays.
• International Shipping Restrictions: Certain products may have shipping restrictions in some countries due to regulations. If we are unable to ship a product to your location, you will be notified, and we will process a full refund for the affected item(s).

6. Customs Duties and Taxes

• Domestic Orders: All applicable taxes (e.g., GST) within India will be applied at checkout based on your location.
• International Orders: International customers are responsible for paying any applicable customs duties, taxes, or import fees imposed by their country. These charges are not included in the cost of shipping and must be paid directly to the carrier or relevant customs authority upon delivery.

If you refuse to accept the shipment or if customs clearance is delayed, you may be subject to additional charges or order cancellation.

7. Order Delays

While we strive to deliver your order on time, there may be unforeseen delays due to factors outside of our control, such as:

• Natural disasters, strikes, or weather conditions
• Customs delays for international shipments
• Technical or operational issues with third-party carriers

We are not responsible for delays caused by the shipping carriers, but we will work with the carrier to resolve any issues and keep you updated on the status of your order.

8. Lost or Damaged Shipments

If your order is lost, stolen, or damaged during transit:

• Damaged Items: If you receive a damaged item, please contact us immediately within 24 hrs. from delivery with clear photos of the damaged product and packaging. We will assist you with a return, exchange, or refund as per our Return and Refund Policy.
• Lost Shipments: If the tracking shows that your order has been marked as delivered but you have not received it, please contact the carrier immediately. We can also assist with the carrier’s investigation. If the package is confirmed as lost, we will provide you with a resolution based on our Return and Refund Policy.

9. Customer Responsibilities

It is your responsibility to:

• Provide accurate shipping information at the time of checkout.
• Ensure there is someone available to receive the order at the delivery address.
• Keep track of your order using the tracking number provided.

If the carrier is unable to deliver your order due to incorrect or incomplete address information, you may be responsible for additional shipping charges.

10. Changes to Shipping Policy

LinkLooot.com reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and the updated version will take effect immediately. We encourage you to review this policy periodically for any changes.

11. Contact Us

If you have any questions or concerns regarding our shipping policy, or if you need assistance with your order, please feel free to contact us:

G.S. Enterprises
Email: gsenterp@gsenterprises.shop or complaint@linklooot.com or use Contact Us form.
Phone: +91-9871662557 & +91-7011554213 (Phone: Time: Monday – Friday(9:00 – 18:00)
Address: G346, 13/2, Bhagirathi Vihar Phase II, New Delhi, Delhi, India-110094